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We stand behind our products 100% and take a lot of care to produce the best products possible. If you are in any way unhappy with your purchase please get in touch and we will do our best to make you happy.

Are your products ready to ship (rts)?
Yes!  All of our products are pre-made and ready to ship.  At this time we do not offer any pre-orders.  The advantage to this is products are shipped out quicker as you do not have to wait for production, however, this also means that quantities are limited so if you see something you like, grab it while you can!  If you do miss out, we do take restock requests on our contact us page

Do you take custom requests?
Custom designs can be painted only on hand-loom dresses such as sarees, set mundu, and mundu | dhoties.
Prices and turnaround times are unique for everyone, which means they will both vary depending on the customisation of your product. 
You can select a hand-loom dress for fabric painting from one of our hand-loom collections 
If you need assistance you may reach us at +91-9591221234.

Can I exchange an item I received for free?  
Free items can not be exchanged, returned, or issued any sort of credit or refund.  If you do not like or need the free gift, or if it is a wrong size, pass it along to someone else who might be able to enjoy it!  

What I do if  I got the wrong size or style
If you got the wrong size or style, you can certainly exchange it.  Just needs to be unworn and unwashed and within 15 days of purchase.  
Just send your packing slip and a note on it regarding the exchange. 

Products should be returned to:
Medha creations, no.3 310/2 knp layout, 
Arekere, bannerghatta road, 
Bangalore -76.
+91 9591221234

Can't find your answer?
If you still can't find your answer, please contact us at customercare@ikasavu.com and we will contact you within 24 business hours

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